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Digital Education and Learning Technology Applications

WolfWare Internal Training and Development FAQs

Below are frequently asked questions about the WolfWare Internal Training and Development service offered by DELTA. 

What is WolfWare Internal Training and Development?

WolfWare Internal Training and Development is a service that supports departments that want to create, maintain and deliver online professional development for internal (NC State) audiences through a project space(s) within WolfWare. WolfWare Internal Training and Development supports online, non-credit, no-fee offerings for NC State internal faculty and staff training and activities. This service supports departments that want to create, maintain and deliver online professional development for internal (NC State) audiences through project space(s) within WolfWare. 

Who is eligible for services in Wolfware Internal Training and Development?

Any faculty or staff member at NC State who wishes to create internal training or professional development opportunities for other NC State faculty, staff, and students. 

Is there instructional technology and design support? 

Yes! Faculty and staff can use the services offered via DELTA’s LearnTech team to learn more about specific instructional tools, including personalized consultations with an instructional designer.  

Who do my “students” or “trainees” contact if they have issues with Moodle? 

If your training participants are having Moodle issues, they should reach out to the facilitator of the course first. If the facilitator cannot solve the problem, then you can reach out to LearnTech. 

Is there Moodle training and other training opportunities? 

Yes! DELTA offers many workshops throughout the year to help you get acquainted with Moodle and to provide sound, quality training. You can check out our list of workshops; however, there are some workshops that are designed specifically for faculty and staff who are providing internal training: Developing and Facilitating Online Professional Development Course and Administrative Training in Moodle. Both training courses are self-paced and can be taken at any time. 

Who do I contact if I have questions about REPORTER?

DELTA works closely with the REPORTER team in the Office of Information Technology. We recommend using REPORTER to administer your training, as it allows you and the university to keep data on training courses taken and facilitated. Moodle integrates with REPORTER very well and there is a process for setting this up. If you have questions about REPORTER, you will want to contact the REPORTER Support team.

Who is my main contact person? 

If you need assistance with creating your Moodle space, developing materials, and/or Moodle assistance, your point of contact is LearnTech. Be sure to choose “Internal NC State Training” on the consultation form.  

What is the difference between WolfWare Internal Training and Development and WolfWare Outreach? 

While WolfWare Internal Training and Development is designed for NC State training and professional development, WolfWare Outreach is designed for training and professional development courses that generate revenue even if internal customers are being charged. For more information about WolfWare Outreach please visit our website and FAQ page.